Frequently Asked Questions

How Do I Install the Game?

Mac OS X 10.7 (or later) - First, Click this link to download the game. Open your downloads folder and double-click the .pkg file containing Extreme Velocity 3. An installer program will pop up, so just follow the on-screen instructions. Once it finishes installing, the application will be in your "Applications" folderand be listed as EV3. Double-click the EV3 icon and the game will open.

Windows XP (or later) - Click here to begin your download. Save the file to a location you can easily find, such as the desktop. Once the download is complete, double-click the file and follow the on screen instructions. Once installed, click on the icon to launch Extreme Velocity 3.

iPhone/iPad - Open the App Store and search for Extreme Velocity 3 or Click this link. Once installed, click the icon on your home screen to launch Extreme Velocity 3.

Android - Open the Google Play store and search for Extreme Velocity 3 or Click this link. Once installed, go to your applications and click the icon to launch Extreme Velocity 3.

I've forgotten my password, is there a way to retrieve it?

In the event that you've lost or forgotten your password, you can click the "Lost Password" button on the login screen or Click this link to reset your password. You will need to know the email address on the account your want to reset the password for.

I've forgotten my username, is there a way to retrieve it?

If you've forgotten your username please contact us by emailing support@playev3.com. When you email us, please include the first name, last name, and email address you used when you created the account so that we can find the account and verify you're the owner.

Which iOS Devices are Supported?

iPhones - iPhone 5, iPhone 5s, iPhone 6, and iPhone 6 Plus, iPhone 6s, iPhone 6s Plus
iPad - 3rd and 4th Generation
iPad Air - iPad Air and iPad Air 2nd Generation
iPad Mini - 2nd, 3rd, and 4th Generation
iPad Pro - 9.7 and 12.9 inch
iPod Touch 6th generation

Which Android Devices are Supported?

EV3 supports phones and tablets running Android 4.1 or later. For the best experience, it is recommended to use with devices that have 1gb of ram or more.

Which Mac and Windows Computers are Supported?

EV3 supports Windows XP or later and OS X 10.7 or later. Although we support just about any configuration that's available, to take full advantage of the amazing graphics of EV3 we'd recommend computers with the following specs
The latest version of Windows or OS X available for your system
1gb of ram or more
512mb video memory or more

What are the Controls for Mac and Windows?

The default controls for Mac and Windows are as follows:
"a" - shift up
"z" - shift down
spacebar - brakes
mouse - throttle and steering
left shift key - clutch
"l" - line lock (rear-wheel drive cars only) and ebrake (front-wheel drive cars only)
"v" - change camera angles
"t" - activate time warp
"p" - nitrous purge

Can I Change the Default Controls?

Controls are customizable for Mac and Windows computers. To do so, please follow these steps:
1) If you are currently logged into the game, close the game.
2) Double-click the icon to launch the game again.
3) The screen that pops up has an "input" tab. From there you will see a list of controls in the left hand column, the middle column is the key you want to press to perform the selected control, and the right hand column includes a secondary button you can click to activate a control. The secondary button is not required, and by default, is not selected for most of the controls.
The controls you select will be saved so you do not have to change them each time to want to play Extreme Velocity 3. We recommend writing down any changes you make incase you want to return to them later or keep track of combinations that you didn't like as much. We also recommend writing down the combinations you do like in case you buy a new computer.

Can I Change the Graphics Quality?

If you are playing on Mac or Windows, do the following:
1) If you are currently logged into the game, close the game.
2) Double-click the icon to launch the game again.
3) The screen that pops up has the quality settings on the right hand side listed under "Quality Settings." The list is ordered from worst to best. If you are looking to improve your settings, select an option further down on the list. If you are having issues with performance, select an option further up on the list.
The quality you select will be saved so you do not have to change it each time you want to play Extreme Velocity 3. We recommend writing down any changes you make incase you want to return to them later or keep track of combinations that you didn't like as much. We also recommend writing down the combinations you do like in case you buy a new computer.
Android and iOS quality settings are set by default to those we have tested to provide the best gaming experience, and cannot be customized.

Can I Change My Resolution?

If you are playing on Mac or Windows, do the following:
1) If you are currently logged into the game, close the game.
2) Double-click the icon to launch the game again.
3) The screen that pops up has the available resolution settings on the left hand side. A larger resolution results in a larger game window, and a smaller resolution results in a smaller game window.
The resolution you select will be saved so that you do not have to change it each time you want to play Extreme Velocity 3. We recommend writing down any changes you make incase you want to return to them later or keep track of combinations that you didn't like as much. We also recommend writing down the combinations you do like in case you buy a new computer.

Does EV3 Support Wheels, Controllers, and Joysticks?

Yes! EV3 supports most wheels, controllers, and joysticks as long as drivers are available for your system. Some of the more popular ones we have tested are Logitech G25/G27 and Xbox and Playstation controllers. Many are fairly simple to install and come with instructions to download the drivers and calibrate the device for your system. EV3 includes in-game options to enable or disable your device as well as inverting an axis to help support a wide range of devices that may be designed differntly.

It is worth mentioning that we can only support devices with official drivers from the device manufacturer. Many companies do not make Mac drivers so EV3 can not officially support them for Mac players. If you find 3rd party drivers that claim to work, we HIGHLY recommend not downloading them as they are often times full of virus's and malware, and we DO NOT support those drivers. Please do not download your drivers from anywhere but the manufacturer's official website.

If you need more assistance with setting up one of these devices with EV3, feel free to email us the make and model of your device to support@playev3.com.

Can I Use My Account on Other Devices?

Yes! You can use the same username and password on every device you have and your account information will stay with you. The only thing that won't be saved are default quality, resolution, and control settings. Those settings are specific to each device you use.

I Got A New Computer, Phone, or Tablet, do I Have to Start Over?

No, all you need to do is download the game on your new computer, phone, or tablet and login with your existing username and password. Your account information will be the same as you left it, but you will need to set your controls, resolution, and quality settings if you changed them on your old device.

I want to start my account over from scratch, is there a reset button?

Unfortunately a reset option is not available for EV3. If you would like to start over you can create a new account with a different email and username. Other games may ban you for having multiple accounts, but we do not, so you don't need to notify us before you create your new account.

Can I share an account with my friends, siblings, or family members?

While we do not encourage this, it is ok to do. Please be aware that when sharing an account the account owner is responsible for anything that happens. If you lend your account to a friend who spends all your points and coins and breaks all of your cars, we will be unable to recover those funds or fix your car. EV3 also only allows an account to be logged in from one location at a time, so if you share an account with someone and you both try to log on at the same time, the game will log one device out so only one of you will be able to play at a time.
Since creating an account is free, we encourage everyone to have their own account that isn't shared, so that there are no issues.

Do You Guys Have Official Social media Accounts?

Yes, we have an official Facebook, Twitter, Instagram, and Youtube account. We encourage everyone to follow and like us as we will post answers to common questions, tips and tricks, contests, sneak peaks, and updates from the developers. Our social media accounts are very active so don't miss out!

Like us on Facebook
Follow us on Twitter
Follow us on Instagram
Subscribe to our Youtube Channel

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If you still have questions, please contact us at support@playev3.com and we will respond to you as quickly as possible.

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